At Monation’s Healing Intention Foundation, we are committed to protecting the privacy and personal information of our donors, participants, volunteers, staff, and community. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. What Information We Collect
We may collect personal information including, but not limited to:
- Name, email address, phone number, and mailing address
- Donation history and payment details (via secure third-party processors)
- Event registration and participation details
- Accessibility requirements and health-related information (only with consent)
- Volunteer applications and resumes
- Communication preferences and survey responses
2. How We Collect Your Information
We collect information through:
- Our website forms and donation portals
- Event sign-up and registration systems
- Email newsletter subscriptions
- Surveys, feedback forms, and consultation sessions
- Direct communication and program participation
3. Why We Collect Your Information
We collect your personal information to:
- Process donations and issue tax receipts
- Communicate updates, newsletters, and event information
- Respond to inquiries and provide support
- Register participants for programs and events
- Improve our services and program delivery
- Maintain accurate records for accountability and transparency
4. How We Protect Your Information
We take appropriate measures to ensure your information is secure, including:
- Encryption of data transmissions and secure storage systems
- Access controls limiting who can view or use your data
- Regular monitoring and updates of our systems
- Confidentiality agreements with staff, volunteers, and vendors
5. When We Share Information
We do not sell or trade your personal information. However, we may share it with trusted third-party service providers for specific purposes such as:
- Payment processing (Stripe)
- Email communication platforms (Titan Mail)
- Event registration (Eventbrite)
These providers are only given the information required to perform their services and are contractually obligated to protect your data.
6. Your Consent and Communication Preferences
By providing your personal information, you consent to its collection and use as outlined. You may:
- Withdraw your consent at any time
- Unsubscribe from communications using the link in our emails
- Contact us to update or correct your personal details
7. Accessing or Correcting Your Information
You have the right to:
- Request access to your personal information
- Ask for corrections or updates
- Request the deletion of your information, where appropriate
To make a request, please contact info@monationshealingfoundation.com.
8. Cookies and Online Tracking
Our website may use cookies to enhance your user experience. You can disable cookies through your browser settings if preferred.
9. Contacting Us
If you have questions, concerns, or requests related to your privacy or this policy, please contact: info@monationshealingfoundation.com.